Due to the unfortunate COVID-19 pandemic, certain sanitary measures have to be taken, as a result of which, we cannot entertain any returns or refunds at this point in time. Sorry for the inconvenience.
Due to the unfortunate COVID-19 pandemic, certain sanitary measures have to be taken, as a result of which, we cannot entertain any returns or refunds at this point in time. Sorry for the inconvenience.
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All Opium Sunglasses and Spectacles come with a one-year warranty active from the date you make your purchase.
In a utopian world, we’d say EVERYTHING but only manufacturing defects are completely covered under our one-year warranty.
The Opium warranty cannot cover damage resulting from accidents, mishandling, negligence, tampering, and/or loss of components.
This warranty does not cover any scratches on the lenses.
The warranty card does not cover any specific corrosion which may result due to varying personal characteristics/usage by an individual.
First thing, relax. We’ve got you covered.
If a product has a flaw, immediately contact our customer support team and we’ll arrange a reverse pickup of the product for you.
Pick up your phone and say hi to our customer support team and we’ll arrange a reverse pickup for you.
You need either the original invoice or the Opium warranty card. The warranty card must be signed and stamped by the seller along with the date of purchase in the space provided at the back. (Along with that phone call to our customer team, of course.)
Our love for you isn’t limited by warranties. Contact our customer support team and provide the required details to them, based on which they’ll let you know the cost, if the product is fixable.
Yes, you can. Valid only for online orders, an additional warranty of 6 months can be purchased while placing your order
Opium Cash
